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Delivering a helping hand with your Heavenwire service

For technical support, billing or service upgrades, please contact:

(513) 595-5818 Local office
(888) 595-5818 Toll free

EMAIL Technical support email 

EMAIL Billing support

EMAIL Service upgrades

Local office hours:
Monday - Friday 8:30am - 5:00pm

Off-site technical support hours:



Access your email account.

Email Client Setup Instructions

Having computer problems? Try PC Pitstop for a assistance.

Test your network speed.


Visit our FAQs page.

How can we help?

While we have an active social media presence on Facebook and Twitter to help us stay in touch with you and serve you better, these are not official Customer Service channels. If you have an issue that requires an offical response, please contact us through the above information.


In addition, we welcome any suggestions or information our visitors would like to share with us concerning this stie, our products and service, or our company.

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